Refund Policy

Thank you for choosing PublicIPTVPlaylist.com. We strive to provide high-quality IPTV services to all our users. If you are not satisfied with your purchase, please review our refund policy below:

1. Refund Eligibility
   Refunds will only be provided for issues related to the quality of service (e.g., if the service fails to function due to technical problems on our end, or if channels or content do not load properly).
   Refunds will not be granted for user errors, incorrect subscription choices, or issues arising from incompatible devices.
2. Request Process
   If you are eligible for a refund, please contact us at info@publiciptvplaylist.com within 7 days of your purchase. Be sure to include:
   • Your order number
   • A description of the issue
   • Screenshots (if applicable)
3. Refund Processing
   Once your request is reviewed, we will notify you regarding the status of your refund. If approved, refunds will be processed to the original payment method within 10-14 business days.
4. Non-refundable Items
   • Subscription renewals
   • Gift cards or promotional credits
   • If you’ve accessed and used the service for more than 50% of your subscription period